Super Card - Frequently Asked Questions (FAQs)

Date of last revision: 31st October, 2026

General

1. What is the Sconto Super Card?

A unified identity, payment, and access card designed exclusively for students, issued as the Sconto Card or, at universities partnered with Sconto, the Sconto Campus Card. It combines financial, transit, and institutional features in one.

2. Who can use the Sconto Super Card?

Students from both partnered colleges (Sconto Campus Card) and individual applicants (Sconto Card) who complete the KYS process.

3. How does it benefit students?

  • Seamless payments
  • Transit convenience
  • Smart campus access
  • Exclusive rewards and discounts
  • Parental control and top-ups

4. How does it benefit institutions?

  • ERP integration
  • Campus automation
  • Attendance and access control
  • Digital wallet and facility management modules

Card Usage

5. What functions does the Sconto Super Card support?

  • Online and offline payments
  • RFID/NFC-based attendance and access
  • Transit via NCMC
  • Loyalty point accumulation
  • Smart facility tracking

6. Does the card support offline transactions?

Yes. The card supports offline usage at POS terminals and transit gates.

7. Is the card rechargeable?

Yes. Funds can be added via UPI, Debit/Credit Card, or Net Banking.

8. How can I add money to the Super Card?

You can add money using:

  • UPI
  • Debit Card
  • Credit Card
  • Net Banking

9. Where can I use the card?

  • POS machines
  • ATMs
  • E-commerce websites
  • Cafeterias, libraries, sports arenas, and more

10. Can I withdraw money using this card?

Yes. ATM withdrawal is enabled for full KYC users.

11. What is the ATM withdrawal limit?

₹10,000 per transaction for full KYC users. No withdrawal for min KYC cards.

12. Are there ATM withdrawal charges?

  • Metro Cities: 3 free withdrawals/month
  • Non-Metro Cities: 4 free withdrawals/month

(Charges apply after limit)

13. Are international transactions allowed?

No, international use is not supported at the moment.

14. Is card-to-card transfer allowed?

Not supported currently.

Security & Activation

15. Is the card secure?

Yes. The card includes encryption, secure access, and institution-based validation.

16. How do I activate the Super Card?

Through the Sconto App:

  • Log in with student credentials
  • Navigate to Card Section
  • Follow the step-by-step activation guide

17. What happens if the card is lost or stolen?

  • Report via Sconto App or college admin
  • Card will be blocked instantly
  • A replacement can be reissued upon request and with additional cost

18. How many times can I change the card PIN?

Feature to be updated soon. Stay tuned.

19. Can parents reload the card for their children?

Yes. Through the app or online portal.

Ordering & Issuance

20. How do I apply for the physical card?

Go to the Card Section in the Sconto App and apply directly.

21. How long does it take to receive the physical card?

10–12 business days for students in non-partnered colleges.

App & Rewards

23. How do I check balance and transaction history?

Through the Sconto Mobile App, which includes:

  • Balance Overview
  • Transaction Timeline
  • Reward Tracker

24. How do I earn and redeem Scoins?

  • Sconto awards Scoins when a referred user successfully completes their KYS verification
  • As of now, eligible Scoins can only be redeemed for Flipkart SuperCoins

Support & Help

25. How can I block my Super Card in emergencies?

26. What if I change institutions or graduate?

  • Contact Sconto support for card re-linking or retirement options
  • Certain perks and balances may carry forward